Applying for Employment Insurance (EI) in British Columbia: A Comprehensive Guide
If you’ve recently lost your job or are facing reduced work hours in British Columbia, you may be eligible for Employment Insurance (EI) benefits. At Bay View Law, we understand that navigating the EI application process can be challenging. This guide will walk you through the steps to apply for EI, ensuring you have all the necessary information to secure your benefits promptly.
Understanding Employment Insurance
Employment Insurance is a federal program designed to provide temporary financial assistance to workers who have lost their jobs through no fault of their own. Before diving into the application process, it’s crucial to understand the basics of EI and its eligibility requirements.
Eligibility Criteria
To be eligible for EI benefits in British Columbia, you must meet the following criteria:
- You have paid EI premiums through your employment
- You have lost your job through no fault of your own (e.g., layoffs or termination without cause)
- You are actively seeking and available for work
- You have worked the required number of insurable hours in the last 52 weeks or since your last claim.

The EI Application Process
Applying for EI benefits is a straightforward process, but it’s essential to act quickly and accurately. Here’s a step-by-step guide to help you navigate the application process:
Step 1: Gather Required Information
Before you begin your EI application, collect the following information:
- Your Social Insurance Number (SIN)
- Personal identification
- Complete employment history for the last 52 weeks, including:
- Employer names and addresses
- Dates of employment
- Reasons for leaving each job
Step 2: Obtain Your Record of Employment (ROE)
Your Record of Employment (ROE) is a crucial document for your EI application. Here’s what you need to know:
- Employers are required to issue ROEs when there’s an interruption in earnings
- ROEs can be issued electronically or in paper format
- Electronic ROEs are sent directly to Service Canada
- If you receive paper ROEs, you must submit them to Service Canada as soon as possible
Pro Tip: Check your My Service Canada Account (MSCA) to view ROEs that have been issued for you electronically.
Step 3: Complete the Online Application
The EI application process is primarily done online. Here’s how to proceed:
- Visit the Service Canada website
- Locate the EI application form
- Set aside approximately 60 minutes to complete the application
- Have all your gathered information ready
Important: If you don’t complete the application in one sitting, you’ll receive a temporary password. Your information is saved for 72 hours (3 days).
Step 4: Submit Your Application
Once you’ve filled out all the required information, submit your online application. Remember these key points:
- Apply as soon as you stop working
- Don’t wait for your ROE if you haven’t received it yet
- You have up to four weeks from your last day of work to submit your EI application
- Delaying your application may result in a loss of benefits
Step 5: Provide Additional Documents
After submitting your online application, you may need to provide additional documents:
- If you received paper ROEs, submit them to Service Canada
- You can mail them or drop them off at a Service Canada Centre
- Keep your medical certificate (if applying for sickness benefits) for 6 years in case it’s required later
Step 6: Receive Your Benefit Statement and Access Code
Once your application is processed, Service Canada will mail you:
- A benefit statement
- A 4-digit access code
Keep these documents safe, as you’ll need them to:
- Follow up on your application
- Complete your bi-weekly reports
Step 7: Waiting Period and First Payment
Be aware of the following timelines:
Your first payment should arrive within 28 days of submitting your application and all required documents
There is a one-week waiting period before EI benefits begin.

Maximizing Your EI Benefits
To ensure you receive the maximum benefits you’re entitled to, consider these tips:
Complete bi-weekly reports: Submit your reports on time to continue receiving benefits.
Apply promptly: Don’t wait to submit your application, as delays can result in lost benefits.
Keep accurate records: Maintain a detailed log of your job search activities.
Report any earnings: If you work while receiving EI, report all earnings accurately.
Stay in touch: Keep your contact information up to date with Service Canada.

Common Questions About EI Applications
How long can I receive EI benefits?
The duration of EI benefits varies depending on the unemployment rate in your region and the number of insurable hours you’ve worked. Generally, you can receive regular EI benefits for 14 to 45 weeks.
Can I work while receiving EI?
Yes, you can work while on EI. However, you must report all earnings, and your benefits may be adjusted accordingly. This is known as the “Working While on Claim” program.
What if my application is denied?
If your EI application is denied, you have the right to appeal the decision. Contact Bay View Law for expert legal advice on navigating the appeals process.
How much will I receive in EI benefits?
For most individuals, the basic rate for calculating EI benefits is 55% of your average insurable weekly earnings, up to a maximum amount. As of 2025, the maximum yearly insurable earnings amount is $60,300, which means you can receive a maximum of $638 per week.
Note that if you receive EI benefits and subsequently receive a severance settlement or judgment, you will be required to repay Service Canada benefits you received during the period that overlaps with your notice period.
For more information regarding severance, see our introduction to severance laws. To calculate your common law reasonable notice entitlement, try our severance calculator.
Seeking Legal Assistance
While the EI application process is designed to be straightforward, complications can arise. If you encounter any of the following situations, it may be time to seek legal advice:
- Your EI application is denied
- You’re unsure about your eligibility
- You’re facing issues with your former employer regarding your ROE
- You need to appeal an EI decision
At Bay View Law, our experienced employment lawyers in Vancouver and Kelowna are here to help you navigate the complexities of Employment Insurance. We can provide guidance on:
- Ensuring you receive the maximum benefits you’re entitled to
- Reviewing your EI application
- Assisting with appeals processes
- Addressing disputes with former employers
Conclusion
Applying for EI benefits is a crucial step in securing financial stability during periods of unemployment. By following this comprehensive guide, you’ll be well-equipped to navigate the application process successfully. Remember, timing is critical – apply as soon as you stop working to avoid any potential loss of benefits.
If you need assistance with your EI application or have questions about your employment rights in British Columbia, don’t hesitate to contact Bay View Law. Our dedicated team in Vancouver and Kelowna is committed to protecting your rights and ensuring you receive the support you deserve during challenging times.